How to Install a Google Nest Hello Doorbell

Compatibility Check

• Most wired doorbells can be replaced by the Google Nest Hello Video Doorbell. But first, it’s essential to check if your current doorbell is compatible with Google Nest Hello.
• Ring your doorbell to locate your chime box.
• Remove the cover and look inside. What kind of doorbell chime do you have?
  • An electronic chime has batteries and wires, which are compatible with Google Nest Hello.
  • A mechanical chime has only wires, also compatible with Google Nest Hello.
  • A wireless chime with batteries and NO wires is NOT Compatible with Google Nest Hello unless you purchase a power adapter.

• Locate the transformer
  • The wires leading out of your chime box connect to the transformer.
  • Look for the transformer in the basement, the attic, or around the circuit breaker box.
• Check the transformer voltage
  • The voltage rating is printed on the transformer.
  • Google Nest Hello doorbell requires transformer voltage between 16 and 24 volts AC.
    • Pro tip: Do the compatibility check before purchasing the Google Nest Hello.

Sign In to Nest

• Sign in to your Nest app or create a new account by going to Apple App Store or Google Play to download the Nest app.

Add Product & Scan the QR Code

• In the Nest app touch the + sign to add the product to your app.
• Scan the QR code located on the back of the Google Nest Hello with your phone or tablet's camera.
  • Note: There is a QR code on the envelope in the box as well.

Cut the Power

• Turn off the power to your doorbell and chime at your home's breaker box.

Chime Terminals & Labels

• Your doorbell chime may have terminals that are labeled FRONT, REAR, and TRANS.
  • FRONT is for your front doorbell.
  • REAR is for the back doorbell.
  • TRANS is for the transformer.
• Change out the terminal for the doorbell you are replacing.

Disconnect Front Wire

• Disconnect the FRONT wire from the terminal on the chime.
• Straighten the wire and trim it so you see 1/4-in of bare wire.

Attach Front Wire

• Pinch the plastic clip and insert the FRONT wire into the clip on the chime connector's WHITE wire.
• Connect the chime connector’s WHITE wire to the terminal on your doorbell chime labeled FRONT.

Disconnect Trans Wire

• Disconnect the TRANS wire from the terminal on the chime.
• Straighten the wire and trim it so you see 1/4-in of bare wire.
• Pinch the plastic clip and insert the TRANS wire into the clip on the chime connector's GRAY wire.
• Connect the chime connector’s GRAY wire to the terminal on your doorbell chime labeled TRANS.

Attach the Chime Connector

• Find a good place to stick the chime connector, making sure the wires don’t interfere with the chimes.
  • Note: You may have to put the chime connector outside the chime box.

Remove the Old Doorbell

• Unscrew the two screws and remove the old doorbell.
• Disconnect the wires from the back of the doorbell.
• Bend or tape the wires so they don't fall back into the hole.

Install the Wall Plate

• Pull your wires through the center hole of the wall plate.
• Position the wall plate so the wires come through the bottom half of the wall plate hole.
  • Note: If the wires don’t come through, they can prevent Google Nest Hello from locking onto the wall plate.
• Mark the screw holes through the wall plate, making sure the Nest logo is at the bottom.
• Drill two 3/32-in pilot holes at your marks.
  • Pro tip: If drilling into brick or stucco, use the included masonry bit.
• Attach the wall plate using the two screws provided. The bottom horizontal screw hole enables you to straighten the wall plate.

Install Google Nest Hello

• Connect the two wires to the screw terminals on the back of the Google Nest Hello, pointing the wires down and pushing any excess wire back into the hole.
• Attach the doorbell to the wall plate by sliding the top of the doorbell into the plate, then click it into the bottom of the plate.
  • You can remove the Google Nest Hello doorbell by using the tool included.
  • You can change the angle of the Google Nest Hello camera by using the included wedge.

Power Up

• Switch the power back on at the breaker box.
• The Google Nest Hello should have a blue ring around the doorbell button.

Connection to WiFi

• Tell the Nest app where you installed the Google Nest Hello doorbell (i.e., front door, back door, etc.).
• Select your WiFi network and enter your password.
  • Note: If you already have a Nest product installed in your home, Google Nest Hello will attempt to connect to your WiFi from it.
• Google Nest Hello should connect to your WiFi.

Test the App

• Test the app by ringing the doorbell to check that your doorbell chime is working.
  • Note: You should also get a notification from the app that someone's at your door.