What To Know About The Bissell Wet-Dry Vacuum Recall

Here’s what to know about the recall, how to determine if your model is affected, and what to do next.

Bissell is one of the most well-known vacuum brands. Recently, Bissell announced a recall of one of its popular wet-dry vacuum models. Here’s what you need to know.

Which Bissell Vacuum Was Recalled?

It’s the Bissell Cordless Multi-Surface Wet Dry Vacuum, models 2551, 2551W, 25519, 25518 and 2551R.

Why Was It Recalled?

Bissell says in rare instances, the battery management circuit board can overheat, risking a fire. The United States Consumer Product Safety Commission cited 66 instances of the vacuum smoking and giving off a burning smell, and five instances of the battery pack catching fire.

How to Check My Vacuum

Getty 114894190 Bissell RecallMario Tama/Getty images

If you own a Bissell Cordless Multi-Surface Wet Dry vacuum, check the model number. To do this, remove the water tank and locate the product information sticker. The model number will be in the center black bar of the sticker.

The recalled units were sold between January 2019 through November 2022 at Walmart locations, and online through Walmart, Bissell, Kohl’s, Ace Hardware, Costco, QVC, Amazon, Wayfair and Fingerhut. About 61,000 vacuums are involved in the recall.

What Should I Do If I Have A Recalled vacuum?

Stop using it right away and remove it from the charging base, even if seems to be working fine.

To remedy the problem, you’ll need to request a free replacement battery pack from Bissell. You can do this by taking the vacuum to any Bissell authorized service center, or scheduling a free in-home repair visit from an authorized service technician.

Find your closest service center online by entering your zip code. You can also call Bissell at 1-855-417-7001 from 9 a.m. to 9 p.m. EDT Monday through Friday, and 9 a.m. to 8 p.m. on Saturday.

Reader's Digest
Originally Published on Reader's Digest

Lauren Allain
Lauren Allain is a journalist based in the Pacific Northwest. With almost 20 years of journalism experience, she focuses on health, wellness, travel, and product reviews. Her work has appeared in dozens of publications including INSIDER, U.S. News & World Report, Seattle Refined and space.com. She enjoys traveling, rock climbing, and the ocean.