Replace a wall jack
1 of 2
Photo 1: Disconnect the old jack
the back of the
jack and disconnect
2 of 2
Photo 2: Connect the new jack
against the back
of the new jack
with your thumb.
Hold the tip of
the bare wire
with a needle-nose
wrap it clockwise
When your phone quits working or static develops on the line, your phone jack may need to be replaced.
We'll show you how to handle the wiring and replace that phone jack.
Remove the two screws on the jack faceplate and disconnect the old jack (Photo 1). Hold on to the wire when you
remove the jack so it doesn't slide out the back of the box. If the
ends of the wires are free of corrosion, you can reuse them, but
if not, cut them back (leave enough wire to work with) and strip
off 1/2 in. of sheathing. Photo 2 shows you how to reconnect
those wires. If the wires from the wall and the jack are the same
color combination, simply match them up. If they don't match,
see the chart.
Before you mount
the new jack to the
wall, make sure the
bare wires don't
touch each other.
Use this chart to help you match up wires correctly.