How to Find a Reputable Brake Shop
Top-quality shops automatically use the best parts because they don’t want “comebacks” (jobs redone at their expense). They charge a fair price up front without resorting to gimmicks and up-selling. Call a few shops in your area and ask what brand, type and quality-level pads and rotors they use. Here are some well-known brands: Bendex, Raybestos, Akebono, Hawk, Wagner, NAPA/United, Carquest, Centric, Motorcraft, ACDelco, Monroe, Brembo and EBC.
One you find a shop that carries brand-name parts, ask for a price quote over the phone. Any reputable shop will provide a fairly firm quote that includes machining the rotors, replacing the slide pines and installing high-quality pads and hardware. Shops don’t need to see the vehicle to provide a price—a break job isn’t brain surgery. If a shop balks at providing a phone quote, call a different one.